Help Center

Automated Hold or Payment Review Status on Order

Your recent order with Prüvit has been flagged for review due to suspicious activity or information surrounding the purchase details. 
 
Your security is important to us. With that in mind, the order status has changed to ‘Payment Review’ and our Fraud Department will be contacting you very soon to verify your order. In the event we don’t reach you, we will continue to make contact for 5 days. If we are unable to reach you in that time period, the order will be refunded and deemed as fraudulent for your protection. 

You can also contact the Fraud department at 469-207-3034 to verify your order, so that we can release this to you.

 

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